Legal
Last updated: September 2026
Membership is sold as a one-off payment for seven days of access and does not auto-renew. If you are charged but your membership does not activate, write to us within 7 days of the payment and we will activate it manually or refund the full amount — your choice. Because course access is digital and immediate, we generally do not refund a week that has already been used, but we will always review genuine cases such as duplicate charges or technical failures.
If your bank or UPI app shows a debit but the payment failed on our side, the amount is usually reversed automatically by the payment gateway within 5–7 working days. If it is not, contact us with the payment date and the last four digits of the instrument used, and we will trace and refund it.
Session fees are settled directly with the professional. If a professional cancels a confirmed session, you are entitled to a full refund of the session fee from the professional or a rescheduled slot. If you need to cancel, please do so at least 24 hours before the scheduled time; cancellations within 24 hours may be charged at the professional's discretion.
Email hello@designstreet.in with the subject 'Refund request', the email address on your account, the payment date, and the amount. We review every request and respond within one working day. Approved refunds are processed to the original payment method and typically reflect within 5–7 working days depending on your bank.
Questions? See our contact page.